Customer Awareness Program
NB&T’s Commitment to Security
NB&T will NEVER request personal information by email or text messaging including account numbers, passwords, personal identification information or any other confidential customer information. Fraudulent emails may be designed to appear as though they are originated by NB&T. Do not respond to any email communications which request any type of personal or confidential information and do not go to any links listed on that e-mail. These communications are not originated by the NB&T! Never give out any information that the Bank already has to a caller, texter, or e-mail sender. If you contact us we may verify the last 4 digits of your SSN to confirm your identity but we will never contact you and ask for your debit/credit card number or your full SSN. If we need to contact you, it will always be done in a manner that protects your personal, confidential information and we will clearly identify ourselves. One of our top priorities is to safeguard YOUR confidential information and we work diligently to do so. We always work with the local regulatory and law enforcement departments to be certain any type of illegal activity is stopped as soon as possible. We have multi-layer security to protect your confidential information and will continue to be vigilant in protecting it. Immediately report any suspicious emails or websites to NB&T by forwarding the message to: firstname.lastname@example.org.
Online Banking Security
NB&T is committed to protecting your personal information. Our Online Banking uses several different methods to protect your information. All information within our Online Banking uses the Secure Socket Layer (SSL) protocol for transferring data. SSL is a cryptosystem that creates a secure environment for the information being transferred between your browser and NB&T. All information transferred through Online Banking has a 128-bit encryption which is the highest level of encryption. In addition to the security features put in place by NB&T such as Multifactor Authentication and Image/Passphrase protection.
Here are some tips on keeping your information secure.
- Never give out any personal information including User Names, Passwords, SSN, and Date of Birth.
- Create difficult passwords which include letters, numbers, & symbols.
- Don’t use personal information for your user names or passwords like Birth Dates & SSN.
- Avoid using public computers to access your Online Banking
- Don’t give any of your personal information to any web sites that does not use encryption or other secure methods to protect it
If you suspect identity theft or have any questions regarding this notice, please contact NB&T at (815) 895-2125 and ask to speak to a customer service representative.